Each year, Builder Partnerships honors builders that achieve high levels of success with their customers, trade contractors and suppliers, and employees. These companies are not measured against other builders; they are measured against standards of excellence. This year, one builder, Atlantic Builders of Fredericksburg, Virginia, won all three awards.
It was their third time to win the Builder Partnerships Achievement Award for Customer Satisfaction, which recognizes companies that have high standards, company culture, and processes in place to deliver what is most important to home buyers—quality construction and a great buying experience.
To be considered, applicants need to have at least 88 percent of its buyers say they were willing to refer the company to friends or family. Once clearing that hurdle, the company’s customer service and referral rate were further evaluated in an in-depth review of its processes and documentation. Builders must score at least 100 points on their evaluation to earn the award.
As a four-time Builder of Choice™, Atlantic Builders has demonstrated its commitment to creating and maintaining an environment that will allow trades and suppliers to accomplish their work efficiently and effectively. To achieve the Builder of Choice™ award, builders need an average score on a trade contractor feedback surveys of at least 93 percent across 66 criteria.
To achieve the Employer of Choice award, builders are rated by their employees on: mission, vision, business plan, company culture, organization, trust, communication, work environment, opportunities for growth and work/life balance. Applicants needed an average score on employee surveys of at least 90 percent across 69 criteria. Atlantic Builders is a four-time winner of this award!
If you would like to apply for any of these awards in 2020, information will be available on our website later this year.