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Overview GuildQuality is the nation's leader in customer satisfaction surveying for the building industry. With nearly 2,000 members and having surveyed over one million homeowners, GuildQuality is the trusted partner of homebuilders, remodelers, and home improvement contractors who value authentic customer feedback. The best residential construction professionals rely on GuildQuality to help them monitor, improve, and share their commitment to quality and customer service.
- Customer satisfaction surveying via phone, email and mail card.
- Survey responses delivered to you and your team in real time via email and/or the iPhone App.
- Performance reporting to measure and analyze areas where your team excels and areas that need improvement.
- Marketing tools to help promote positive customer feedback across the web, including a search-optimized member profile page and integrations with Facebook and Twitter.
- Access to the GuildQuality Member Success Team to answer questions.