- Customer satisfaction surveying via phone, email, and mail card.
- Survey responses delivered to you and your team in real time via email and/or the iPhone App.
- Performance reporting to measure and analyze areas where your team excels and areas that need improvement.
- Marketing tools to help promote positive customer feedback across the web, including a search-optimized member profile page and integrations with Facebook and Twitter.
- Access to the GuildQuality Member Success Team to answer questions.