Builder Partnerships is pleased to announce the newest service provider member to our organization.
Eliant is a trusted leader in customer experience management for the homebuilding industry. This alliance aims to equip Builder Partnerships members with a suite of solutions specifically designed to enhance the homebuyer experience and strengthen trade relationships, ultimately propelling builders to greater success.
Drawing from over 40 years of expertise in helping builders create homebuyer experiences that generate referrals, Eliant provides builders a proven blueprint that can help them take their customer experience to the next level. Alongside robust insights, Eliant clients also enjoy the support of a dedicated client success manager who serves as a guide, providing training webinars, sharing best practices, and introducing our newest innovation, Eliant Engage. This cutting-edge app equips field team members with instant access to their customers' evaluations and individual accountability metrics.
Recognizing the pivotal role of strong trade partnerships in improving the customer experience, reducing costs, enhancing quality, and fostering innovation, Eliant also offers builders a unique, comprehensive 360-degree feedback program known as tradeSTAR. This program enables builders to identify performance and communication gaps with their trades and internal teams, empowering them to bridge these gaps for mutual success.
”Eliant's core mission of fostering growth and improvement through actionable customer and trade feedback aligns perfectly with Builder Partnerships' dedication to enhancing the building process,” says Fernanda Luick, President of Eliant. “We look forward to serving Builder Partnerships members and contribute to their continued growth.”
“We are delighted to welcome Eliant as a service provider member to our unique home builder industry-centric community,” says Terry Nickels, Chief Operations Officer at Builder Partnerships. “Eliant’s outstanding reputation and proven track record for helping builders improve and excel is perfectly aligned with our mission to streamline and improve the home building process.”
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